Job Description

A friendly, reliable and professional Medical Receptionist position in a busy and supportive medical practice. This role would suit someone who enjoys working with people, communicates well and can provide excellent service to patients while working efficiently as part of a healthcare team.

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Key responsibilities

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- Welcoming patients and managing the reception desk
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- Answering telephone enquiries and scheduling appointments
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- Managing patient bookings and recalls
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- Processing Medicare billing and payments
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- Maintaining accurate patient records
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- Scanning, filing and managing correspondence
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- Communicating with doctors, nurses, pathology and other healthcare providers
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- Assisting with general administrative duties
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- Maintaining patient privacy and confidentiality
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About you

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- Friendly, approachable and compassionate
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- Reliable and punctual
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- Professional and well presented
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- Confident communicating with patients in person and by telephone
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- Able to work efficiently in a busy environment
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- Comfortable using computers and learning recent systems
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- Able to work independently as well as part of a team
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- Respectful of patient confidentiality
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- Previous medical reception experience is highly regarded, particularly experience with medical practice software, Medicare billing and appointment management
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- Supportive and friendly team environment
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- On-the-job training and support
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- Opportunity for ongoing employment
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- Varied and interesting work
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- Opportunity to develop experience within primary healthcare
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📌 Medical Receptionist (New South Wales)
🏢 Southlakes Medical Group
📍 New South Wales