Job Description

Our client is a leading global wealth management firm seeking an experienced financial planning assistant or a CSM in Sydney on an initial 12-month contract.

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A key function of the role is the ability to deal confidently with Financial Advisors and their HNW/ UHNW clients in a high volume, time critical environment.

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To be successful in this role you will need to demonstrate knowledge of the financial advice process, financial markets and product and industry trends. You will need to have a high attention to detail and should be able to prioritise work accordingly and work well under pressure.

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Candidates for this role will have previous experience in a similar Client Service's, Paraplanning, or Advisers Assistant role and ideally have their RG146 qualification.

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Key responsibilities include:

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- Facilitation of all administrative client queries
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- Client on-boarding, including preparation of account documentation, creation of client record in their systems.
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- Arrange and assist with maintenance of client account and records, in line with current AML/CTF, KYC Regulations
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- IPO and corporate action allocation management
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- Preparation of client valuations, asset allocations and reporting as required
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- Assist in client asset transfers, including cash, both domestically and internationally
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- Process and monitor stock settlements, including follow up with clients regarding outstanding funds.
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- Prioritise competing adviser requests in a fast-paced environment
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- Assist with logistics and planning for client events
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- Provide ad hoc translation for marketing purposes
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- Establish and maintain relationships with other internal stakeholders and departments
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- Participate in department cross-training as required
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- Participate in process development initiatives to increase efficiencies
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- Proactively notify client/s and FA/s of any issues recommending a solution and timeframe
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- Comply with the ethical standards contained within the Company Code of Conduct.
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- Adhere to Company policies and procedures, regulatory and legislative requirements.
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- Understand US and UK tax forms like W8BEN and CRS (preferable)
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- Understand Opt In, FDS and Client Consent (ie FOFA) forms (preferable)
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Key Skills/Knowledge:

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- High attention to detail
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- Solid literacy and numeracy ability
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- Good knowledge of Microsoft Office Suite
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- Strong organisational skills
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- A fundamental knowledge of financial advice process, markets, and industry
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- Excellent communication skills both verbal and written
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- Display a high level of resilience and strong ability to prioritise tasks
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- Goal-oriented with demonstrated drive and initiative
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Qualifications:

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- Desirable tertiary qualification in Finance, Business or Economics.
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- RG146 – if not held already a requirement to study towards
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- Experience within wealth management, stockbroking or financial planning
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- Understanding of Broking Platforms (Domestic and International)
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- Understanding of Portfolio management platforms (e.g. Praemium) will be added advantage.
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- Client Service Manager experience not mandatory but highly regarded
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This role will be hired on an initial 12 Month contract and will be paid on a highly, competitive rate depending on experience.

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📌 Client Services Manager - Financial Planning (Initial 12mth contract) (New South Wales)
🏢 Anton Murray Consulting
📍 New South Wales