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- Provide exceptional customer service and create memorable, meaningful customer interactions
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- Educate customers on the best care and products for their pets
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- Complete sales transactions and aim to reach set store sales goals
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- Maintain a high standard of store presentation
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- Promptly and accurately display current stock and replenish inventory
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- Keep knowledge current on pet care, products, and services
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- Contribute to a fun and supportive in-store team culture
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- Promote a strong safety mindset and contribute to a culture of safety
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Requirements
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- Experience in a similar retail environment
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- Passion for animals and providing the best customer service
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- Demonstrated drive to achieve and exceed sales targets
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- Strong interpersonal skills and ability to build relationships with customers and the team
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- Physically fit,
with ability to lift products up to 20kg
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- Flexibility and ability to work weekends and public holidays
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Core Competencies
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Demonstrates a strong passion for animals and exceptional customer service, with a proven ability to achieve sales targets and maintain store presentation. Possesses strong interpersonal skills to build relationships with customers and contribute to a supportive team culture.
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Soft Skills
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- Relationship Building
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- Team Collaboration
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- Flexibility
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Industry Keywords
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- Retail Environment
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- Pet Care
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- Inventory Management
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- Store Presentation
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- Safety Mindset
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