Medical Receptionist (Full time, Part time or Casual)
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We are seeking a friendly, reliable, and professional Medical Receptionist to join our busy bulk-billed family practice in Toongabbie for 3-5 days a week. If you enjoy working in a supportive environment and pride yourself on excellent customer service, this could be the perfect role for you. We are looking for a receptionist with prior experience in a medical centre.
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About the Role:
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- Flexible position: part time or casual hours available
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- Practice hours: Monday-Friday, 8:30 AM - 6:00 PM, and Saturdays, 8:30 AM - 1:00 PM
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- Using Best Practice (BP) software for patient bookings and clinical management
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- Processing Medicare, private, and WorkCover billings, including EFTPOS and HICAPS transactions.
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- Working collaboratively with GPs, nurses, and administrative staff to provide exceptional patient care
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- Greeting and assisting patients in person and over the phone with professionalism and empathy
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Key Responsibilities:
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- Greeting and registering patients on arrival
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- Managing phone calls, appointments, and patient enquiries
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- Processing payments and Medicare/HICAPS claims
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- Scanning and filing medical documents accurately
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- Maintaining the cleanliness of the waiting area and consultation rooms
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- Supporting doctors with administrative and operational tasks
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- Ensuring patient privacy and confidentiality at all times
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Requirements:
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- Prior medical reception experience essential
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- Experience using Best Practice (BP) or similar clinical software (highly regarded)
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- Excellent communication and time management skills
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- Strong attention to detail
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- Ability to multitask in a busy environment
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- Professional presentation and a positive, team-oriented attitude
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- Proficiency in email and fax management
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About Us:
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- A warm and welcoming work environment
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- Convenient location with ample parking
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- Close to public transport (train station nearby)
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- A well-established, family-oriented GP practice
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- Use of Best Practice software
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📌 Medical Receptionist (Full time, Part time or Casual) (New South Wales)
🏢 Toongabbie Family Practice
📍 New South Wales
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