Job Description

Job Details

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Must Have Skills:

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- Senior Business Analyst with OpenText ECM programs - including Content Suite, xECM, InfoArchive
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Nice To Have Skills

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- Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
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- Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
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Detailed Job Description

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8plus years experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs. Demonstrated delivery experience on large-scale OpenText ECM programs - including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns. Strong exposure to Cloud and SaaS delivery models, including understanding of setting strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

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Deep Experience Defining API-level Requirements, Covering

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- Request/response structures and validation
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- Error handling and exception scenarios
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- Data mapping across upstream/downstream systems
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- Authentication/authorization flows (OAuth, SAML, etc.)
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- Performance, scalability, versioning and integration best practices
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- Hands-on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.
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- Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.
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- Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
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- Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end-to-end requirements governance for ECM transformations.
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- Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.
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📌 Senior Business Analyst_Opentext (Victoria)
🏢 Xpt Software Australia
📍 Victoria