Job Description

WHAT YOU'LL DO

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As a Sales Advisorat H&M;,you'llplay a key role increating an outstandingcustomerexperience.You'llwelcomecustomers, guide themthrough your store, andsupport them in finding what they need whileshowcasingour products.Acting in line with our values,you'llcontribute to both your own successand the success of the company.

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You will:

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Shareyour fashion and product knowledge tohelpcustomersmake informed choices.

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Collaborate with your team to deliver exceptional service at every step of the customer journey.

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Ensure the sales floor and back of house are well-stocked, organized, and inviting.

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Support with opening and closing of the store.

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Representyourself and the brand positively during all customer interactions.

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WHO YOU'LL WORK WITH

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Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors,DepartmentManagers,Store Managersand Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. Bybuilding meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

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Qualifications

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WHO YOU ARE

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We are looking for people with...

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Experienceincustomer servicewithinfashion,retail,orsimilarfields.

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And people who are...

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Passionateabout fashion anddelivering an exceptionalin-storeexperiencewhile promoting our products and driving sales.

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Thrivingin team-oriented and dynamic environments.

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Communicative,creative,curiousto work with store technology,with a strong eagernessto learn and develop.

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Flexibleand action oriented.

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Additional Information

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WHO WE ARE

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H&M; Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decisionwe make.

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We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

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WHY YOU'LL LOVE WORKING HERE

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- At H&M; Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
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- Receive 25% off H&M; Group brands; H&M;, COS, Monki, Weekdays,Arket, & Other Stories across the globe.
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- Your career can take you anywhere with opportunities to grow across a global business. We proudly support internal progression, with a commitment toidentifyingand developing internal talent. When you grow, we grow.
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- Up to 26 weeks of company paid parental leave for eligible team members.
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- Access to our online learning platform, wellbeing support through our EAP and a Flare membership with exclusive discounts.
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JOIN US

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Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all,it'sour people who make us who we are.

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Take the next step in your career together with us. The journey starts here.

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📌 Sales Advisor 12h - Robina (City of Gold Coast)
🏢 H&M
📍 City of Gold Coast