Job Description

Smart Upgrades provides energy-productive solutions to Victorian homes and businesses. Our services include heating and cooling systems, solar battery storage, heat-pump hot water systems and LED lighting upgrades. We also assist customers with eligibility for government-backed energy upgrade and rebate programs.

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We are seeking an experienced Sales and Marketing Manager to lead our sales and marketing activities, strengthen our market presence and support the continued growth of the business.

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About Smart Upgrades

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Smart Upgrades provides energy-efficient solutions to Victorian homes and businesses. Our services include heating and cooling systems, solar battery storage, heat-pump hot water systems and LED lighting upgrades. We also assist customers with eligibility for government-backed energy upgrade and rebate programs.

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We are seeking an experienced Sales and Marketing Manager to lead our sales and marketing activities, strengthen our market presence and support the continued growth of the business.

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Key Responsibilities

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- Direct the development and implementation of sales and marketing strategies across the company's energy-efficient products and installation services.
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- Establish sales targets, lead-conversion objectives, performance measures and reporting procedures.
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- Analyse sales results, market trends, customer enquiries and campaign performance to identify business growth opportunities.
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- Develop promotional strategies for heating and cooling systems, solar batteries, heat-pump hot water systems, LED lighting and applicable rebate programs.
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- Plan and manage digital marketing, referral campaigns, exhibitions and other customer-acquisition activities.
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- Coordinate market research into customer preferences,



competitor activity, pricing trends and demand for new and existing energy solutions.
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- Establish and maintain sales channels and referral networks with suppliers, installers, builders, property managers and industry partners.
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- Develop policies and procedures relating to sales, marketing, pricing, quotations, promotions, lead management and customer engagement.
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- Determine pricing structures, package offers, discounts and promotional campaigns based on market conditions and commercial objectives.
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- Lead and support the sales team in building client relationships, achieving sales targets and negotiating commercial agreements.
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- Monitor marketing campaigns against established performance indicators and recommend improvements where required.
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- Manage relationships with key customers, suppliers, installers and business partners to support customer retention and long-term growth.
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- Develop strategies to strengthen the company's brand recognition and reputation within the Victorian energy-upgrade market.
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- Coordinate with installation and customer-support teams to ensure sales commitments, rebate requirements and project timeframes are accurately communicated.
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Qualifications and Experience

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The successful applicant will have:

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- Relevant qualification or equivalent experience in the occupation.
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- Atleast 3 years of relevant experience in sales and marketing management.
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- Demonstrated experience developing and implementing sales and marketing strategies.
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- Robust leadership and team-management abilities.
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- Experience establishing sales targets and monitoring business performance.
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- Excellent communication, negotiation and relationship-management abilities.
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📌 Sales and Marketing Manager (Williamstown)
🏢 Smart Upgrades
📍 Williamstown