Logan City Council seeks a Senior Service Desk Analyst to support the Service Desk Team Leader and Specialist and help ensure service targets and top-notch customer service. You will guide teammates in technical and customer service aspects, coordinate hands-on support, train staff and customers, and drive timely incident resolution while preparing data reports for stakeholders.
With Logan City Council’s community focus, you will contribute to a diverse, cooperative workplace and gain
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📌 Senior Service Desk Lead: Customer Champion & Trainer (Queensland)
🏢 Logan City Council
📍 Queensland
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