Job Description

Operations Manager headspace Early Psychosis Western Sydney

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Operations Manager - headspace Early Psychosis;

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About the Role

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We are seeking an experienced and passionate Operations Manager to join our headspace Early Psychosis Team - (Mount Druitt / Penrith / Parramatta).

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This is an exciting leadership opportunity to oversee the day-to-day operations across three headspace Early Psychosis centres, ensuring the delivery of high-quality, youth-friendly mental health services. The successful candidate can be based at any one of our three headspace Early Psychosis sites, with regular travel between centres as required.

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Working closely with the General Manager and multidisciplinary teams, you will play a key role in driving operational excellence, supporting service delivery, leading teams, and fostering a culture of collaboration and continuous improvement.

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Location: Mount Druitt | with travel across headspace sites (Parramatta & Penrith)

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Work Type: Full-Time | Max-term until January 2028 with the possibility of extension.
n Reports to: General Manager of Mental Health & Wellbeing
n Package: Competitive salary package + salary packaging + benefits

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As Operations Manager, you will:

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- Lead the operational management of three headspace early psychosis sites.
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- Support and develop multidisciplinary teams.
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- Drive service quality, compliance and continuous improvement.
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- Monitor service performance and operational outcomes.
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- Build and maintain strong partnerships with internal and external stakeholders.
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- Work closely with the General Manager to achieve strategic and operational objectives.
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- Foster a positive, inclusive and recovery-oriented culture across the service.
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About You

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- Demonstrated leadership experience within mental health services.
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- A solid understanding of community mental health and recovery-oriented practice.
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- Excellent operational, people leadership and stakeholder management skills.
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- The ability to lead across multiple sites and manage competing priorities.
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- A collaborative and solution-focused approach to leadership.
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- Strong communication and relationship-building skills.
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- Valid Driver's Licence and personal reliable vehicle (mileage reimbursement / Fleet vehicles available)
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Highly Desirable

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- Clinical qualifications and experience (Psychology, Social Work, Occupational Therapy, Nursing or another relevant Allied Health discipline).
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- Previous experience managing multidisciplinary mental health teams.
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Why Join Uniting?

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At Uniting, leadership means more than performance, it means impact.

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We offer

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- Flexibility to be based at any one of our three headspace sites (Mount Druitt / Penrith / Parramatta), with work-from-home (WFH) arrangements negotiable and travel to other sites as required.
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- Opportunities for development within the role, including leadership coaching, internal and external supervision, as well as a generous training budget.
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- Work alongside a group of highly skilled Operations Managers within one of the biggest Mental Health portfolios within the NGO/CMO sector.
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- Competitive salary package.
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- Salary packaging to increase your take-home pay
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- 4 Me Days - additional paid leave to recharge
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- 4 CPD Days - invest in your professional growth
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- Fitness Passport - support your wellbeing
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- U Rewards - retail and lifestyle discounts.
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📌 Operations Manager headspace Early Psychosis Western Sydney (New South Wales)
🏢 Uniting
📍 New South Wales