O'Brien Plumbing Mackay is a proud, locally owned, family-operated trade business with a robust reputation for quality and reliability. As our business continues to grow with an exciting pipeline of work in place, we're looking for a friendly, motivated Office Administrator to join our team on a permanent, full-time basis.
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About the Role
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This is a busy and varied role supporting our office and operations team. You'll be a key point of contact for customers and staff, helping keep our day-to-day administration running smoothly.
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What We're Looking For
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- A positive, consider-it-done attitude with the ability to thrive in a fast-paced environment
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- Excellent time management and organisational skills
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- Reliable, trustworthy, and skilled
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- Strong teamwork skills
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- Confident computer skills and quick to learn new systems
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- Clear, concise communication skills and the ability to engage with a wide range of people
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- Strong interpersonal skills with a customer-focused approach
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- High attention to detail and a strong work ethic
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- Experience using Simpro job management software (highly regarded but not essential)
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Key Responsibilities
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- Provide comprehensive administrative support, including data entry, document management, and accurate record-keeping
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- Use the Simpro job management system efficiently and professionally
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- Assist with scheduling staff and resolving scheduling conflicts
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- Manage incoming enquiries via phone and email
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- Ability to prioritise tasks and manage competing deadlines
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- Support the Maintenance Coordinator and wider administration team as required
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What's in It for You
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As part of the O'Brien Plumbing Mackay team, you'll enjoy the benefits of working with an industry-leading and reputable organisation. We offer an employee benefit program and are committed to developing our people, supporting career growth, and offering a competitive remuneration package in a supportive team environment.