COPE has been Australia's first choice for Sensitive Freight for the past 36 years. As a privately owned national organisation, supporting some of the world's most innovative and technology-driven companies. Our work involves the safe handling, transport and installation of high-value and specialised equipment across medical, IT, print and other sensitive sectors.
n
About the role:
n
Based at our Sydney Head Office, this role supports national accounts by delivering high-quality customer service and coordinating freight and project activities. You'll work closely with internal teams and customers to ensure requests are handled efficiently and professionally.
n
Key responsibilities include:
n
n
- Managing customer enquiries with a high level of service
n
- Coordinating national accounts and supporting Project Managers
n
- Liaising with internal departments and external stakeholders
n
- Using internal and third-party systems to support operations
n
- Quoting and coordinating project work
n
- Resolving customer queries and supporting ad-oc reporting
n
n
What you will bring to this role:
n
n
- Experience in a customer service or administration-based role
n
- Strong written and verbal communication skills
n
- A proactive, highly motivated approach
n
- Strong attention to detail and organisational skills
n
- Intermediate skills in Excel and PowerPoint
n
- Ability to manage multiple stakeholders and adapt to changing priorities
n
n
What we offer:
n
Working with COPE means joining a national brand with strong career pathways. We offer:
n
n
- Secure full-time Monday to Friday position in a stable national business
n
- Employee advantages including EAP and the Bridgestone Business Associates Program
n
- Discounts on accommodation, health insurance and 200+ major retail brands, including Coles and Woolworths
n
- Training and development opportunities across our large national business
n
n
Candidates will be required to undergo pre-employment criminal and medical checks as part of the recruitment and selection process.
n
#J-18808-Ljbffr
📌 Customer Service Consultant (New South Wales)
🏢 Cope Sensitive Freight
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.