Job Description

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

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What's On Offer

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- Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
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- Safe, respectful environment – professional, health focused patient cohort
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- Team-oriented team – feel valued and supported in a multidisciplinary team
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- No financial transactions – focus on clerical and administrative support only
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- Civilian role – be part of the mission without wearing the uniform
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- Practical perks – free parking and uniforms
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- Wellbeing support – mental health resources and lifestyle discounts
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About The Creswell Health Centre

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Located at Jervis Bay at HMAS Creswell on the east coast of NSW. Approximately a 20-minute drive from its sister base HMAS Albatross, the Creswell Clinic provides primary medical, nursing, mental health, pharmaceutical and physiotherapy services. It also supports the bi-annual intake of New Entry Officer Cadets and services up to 3200 ADF members. Standard hours of operation are generally 0730-1530 Monday to Friday.

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What You'll Do

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- Work Monday to Friday keeping the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
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- Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
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- Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
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- Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
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- Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
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What You Bring

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- Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
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- Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
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- Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
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- Sound computer literacy and experience with electronic health record systems highly regarded.
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Who We Are

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Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

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Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

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📌 Medical Receptionist (Watersleigh)
🏢 Serco
📍 Watersleigh