Job Description

We are seeking an experienced Revenue & Billing Manager to lead a national invoicing function within a fast-paced transport and logistics environment.

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This is a hands‐on leadership opportunity for someone who thrives on accuracy, process improvement and commercial outcomes. You'll play a key role in ensuring revenue is captured correctly, billing processes operate efficiently, and the business continues to improve its systems and customer experience.

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About the Role

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Reporting into senior leadership, you will lead and support a national invoicing team, overseeing the end-to-end billing function across multiple states.

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You'll be responsible for ensuring invoices are accurate, timely and compliant, while identifying opportunities to improve processes, systems and revenue capture.

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Key Responsibilities

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- Lead and oversee the national invoicing team, driving accuracy, accountability and high performance
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- Ensure client invoices are raised accurately and on time across all states
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- Review and approve invoices prior to release
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- Investigate and resolve billing discrepancies, credits and adjustments
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- Ensure all jobs are correctly captured, costed and billed
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- Respond to and resolve customer billing queries professionally and efficiently
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- Monitor invoicing KPIs and provide meaningful reporting and insights to senior stakeholders
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- Identify and implement process improvements across the billing and revenue function
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- Drive automation and system enhancements to improve efficiency and accuracy
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- Support the ongoing development of internal transport and logistics systems
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- Review and analyse external supplier invoices to ensure commercial accuracy
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- Work closely with Operations, Finance, Customer Service, Sales and senior leadership
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- Support team development, onboarding and capability building
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- Participate in system upgrades, testing, process mapping and business improvement projects
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About You

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You'll be an experienced billing, revenue, invoicing or finance professional who enjoys taking ownership and improving the way things are done.

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You will bring:

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- Previous experience leading or managing a billing/invoicing function
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- Robust attention to detail and a genuine focus on accuracy
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- Must have transport or Logistics experience
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- Strong commercial acumen and the ability to make practical business decisions
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- Excellent Excel and Microsoft Office skills
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- Strong analytical and problem-solving capabilityExcellent written and verbal communication skills
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- The ability to manage competing priorities and meet tight deadlines
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- A customer-focused approach and strong stakeholder management skills
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- A collaborative leadership style with a focus on developing people
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- An improvement mindset with an interest in systems, automation and process optimisation
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Why Apply?

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This is an opportunity to take ownership of a national revenue and billing function and have a genuine impact on business performance.

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You'll have the opportunity to lead a capable team, influence systems and processes, work closely with senior stakeholders and contribute to initiatives that improve revenue capture, efficiency and customer experience.

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If you're a commercially minded billing leader who enjoys solving problems, improving processes and getting things right, we'd love to hear from you.

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📌 National Billing and Revenue Manager (Williamstown)
🏢 E L Workforce
📍 Williamstown