About the role

We are looking for a strategic, results-driven, and down-to-earth National Key Account Manager to lead our engagement with major accounts across Australia in the material handling equipment (forklift) sector. You will be responsible for growing and protecting our key customer portfolio – including large rental companies, logistics operators, manufacturers, and warehouse chains – by building deep, long-term relationships and delivering tailored equipment and service solutions.

Key responsibilities

- Develop and execute annual account plans for key clients, setting sales targets and growth strategies

- Build strong relationships with C-level and operational leaders via regular reviews and site visits

- Identify and prospect new large customers through networking, trade shows, and research

- Tailor forklift solutions (electric, IC, warehouse, rental, maintenance) to client needs

- Own monthly/quarterly/annual revenue, profit, and recent business targets

- Lead negotiations, finalise contracts, and manage the order-to-cash process

- Act as main contact for key accounts, coordinating with service, technical, and logistics teams to resolve issues quickly

- Maintain service logs for each account,



track open cases, and proactively update customers to exceed service expectations

- Monitor competition, trends, and client feedback to help refine product and pricing

- Represent the company at exhibitions, events, and industry groups to boost brand visibility

About you

- 5 years of key account sales/management experience within the material handling equipment (forklift) industry

- Proven track record of managing large, complex accounts and delivering consistent revenue growth

- Established network among major rental companies, logistics providers, or industrial manufacturers

- Self-motivated, resilient, and calm under pressure

- Excellent communicator and negotiator

- Strong time management; willing to travel nationwide

Benefits

- Permanent full-time contract

- Competitive remuneration package: Base Salary + Superannuation + Commission

- Fully maintained company mobile phone + laptop + uniform

- Prospect to work with a growing, locally focused team that values innovation and customer-centricity

- Professional development and industry event participation

📌 National Key Account Manager (Wetherill Park)
🏢 Heli Material Handling
📍 Wetherill Park