- Identify opportunities to improve processes and business effectiveness
- Provide oversight and support to a core element of APRA's Corporate Plan
- Role based out of APRA's Sydney office, 6 month fixed term contract

The role

The Divisional Operations Manager for the Life and Private Health Insurance and Superannuation (LPHIS) Division supports the Business Manager in delivering effective business operations across the division, including leading a small team of Executive Assistants and Administration Coordinators.

The role contributes to a culture of collaboration, continuous improvement across the business support community. Enabling leadership effectiveness through operating rhythm execution, governance coordination, stakeholder engagement, business planning and the delivery of key divisional activities and initiatives.

The team

The Life and Private Health Insurance and Superannuation Division is responsible for the prudential supervision of life insurers, private health insurers and the trustees of superannuation funds in Australia. The division comprises three industry focused supervision branches and a specialist branch that operate across the country.

Key responsibilities

- Leading the division's Business Support Team through formal people leader responsibilities;
- Co-ordinate work and projects with other members of the division;
- Assisting the Business Manager in running the division and planning and executing divisional initiatives;
- Monitor actions, commitments and deliverables arising from leadership forums;
- Coordinate divisional and leadership team operating rhythms, including regular governance, planning and performance forums;
- Working with the Business Manager to lead the planning and delivery of team meetings, leadership forums, strategy sessions and divisional offsites;
- Support agenda development and capture key outcomes and action items;




- Support governance requirements relating to document management and information accessibility; and
- Identify opportunities to improve administrative processes and business effectiveness.

About you

- A team player, who excels at leading through influence, with strong stakeholder management skills;
- An effective organiser, problem-solver and communicator;
- A forward planner with the ability to dive scan the horizon for continuous improvement opportunities;
- Fosters an inclusive environment that creates a sense of belonging and trust, enables people to actively contribute, and to reach their full potential;
- Ability to establish and maintain sound working relationships with peers, team members and stakeholders in a professional team environment;
- Proven ability to lead and motivate diverse teams, fostering a culture of collaboration, accountability and continuous improvement;
- Demonstrated ability to manage competing priorities in a complex workplace; and
- Detail orientated, process re-engineering.

To work with us, you need to be an Australian citizen with eligibility to obtain and maintain Australian Government Security clearance.

About APRA

The Australian Prudential Regulation Authority (APRA) places you at the heart of Australia's financial services industry. APRA serves the Australian community by helping ensure financial institutions deliver on the financial commitments they make, within a stable, efficient and competitive financial system.

At APRA we're committed to providing an inclusive workplace where everyone belongs, feels valued and respected. We aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives, approaches and ideas makes us stronger, and better enables us to meet our obligation to protect the financial wellbeing of the Australian community. When applying, please inform us of any adjustments you may need during the interview process.

📌 Divisional Operations Manager, 6 month fixed term contract (Sydney)
🏢 Australian Prudential Regulation Authority
📍 Sydney