Manager, Patient Navigation
• Full time, ongoing role – 80 hours per fortnight with a monthly ADO
• Parkville location, with multiple public transport options available
• Up to $106,759 (prorated for part time) + salary packaging + super + five weeks annual leave

The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre, dedicated to excellence across all spheres of clinical care, research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40,000 people with cancer each year. Welcoming staff from diverse backgrounds and experiences is integral to fostering innovation and compassion, and delivering the best possible cancer care for our patients.

We are seeking suitably experienced and motivated applicants for the role of Administration Manager – Patient Navigators. This is an exciting opportunity for a leader with a passion for patient-centred care, service excellence, and continuous improvement to provide operational leadership and support the delivery of high-quality administrative services within a dynamic and collaborative healthcare environment.

About the team
The Patient Navigator team plays a vital role in supporting patients throughout their healthcare journey by providing coordinated, timely, and compassionate administrative support across a range of tumour streams. Working closely with clinical teams and services across the organisation, the team is committed to improving patient access, experience, and outcomes through high-quality administration, collaboration, and continuous service improvement.

About the role
The Administration Manager - Patient Navigator Service provides leadership to and management of the Patient Navigator team responsible for supporting various tumour streams including Upper Gastrointestinal, Lower Gastrointestinal, Genitourinary, Melanoma & Skin, Breast, Sarcoma, Head & Neck, Early Drug and Development, Lung/Cancer of the unknown Primary, Late effects, Paediatrics, Gynaecology, Neurology and Gamma Knife. The role provides professional leadership and strategic direction relevant to the Patient Navigator Service across the Ambulatory Administration teams and other services, in consultation with the Operations Directors.

A regular day will see you:
• Provide leadership,



direction and support to the Patient Navigator team across multiple tumour streams and services.
• Oversee the delivery of high-quality, efficient and patient-centred administrative services.• Work collaboratively with clinical teams, Operations Directors and other stakeholders to support service coordination and continuous improvement.
• Lead people, processes and performance to foster a culture of quality, accountability, collaboration and ongoing learning.

About you
You are a collaborative, approachable and patient-focused leader who is passionate about service excellence and supporting high-performing teams. You thrive in a dynamic healthcare environment, can manage competing priorities and build strong relationships across multidisciplinary teams.

You’ll bring with you:
• Demonstrated experience in administration management and people leadership, ideally within a complex healthcare environment.
• Proven ability to lead teams, manage competing priorities and support high-quality service delivery.• Experience identifying and implementing process and service improvements to enhance efficiency and patient experience.
• Strong communication, stakeholder engagement and relationship-building skills.
• Demonstrated ability to work collaboratively across multidisciplinary teams and organisational services.
• Confidence using healthcare information systems and Microsoft Office to support effective administrative operations.

Our benefits
We offer a range of perks which support our people both personally and professionally, including:
• Generous salary packaging to increase your take-home pay
• Discounted health insurance and eye care
• A comprehensive health and wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite eateries and coffee shops and inviting rooftop garden spaces
• Pathways for professional development and new career opportunities




• Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options
• Flexible, hybrid working arrangements

Inclusion and belonging
Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

Join us!
If you feel this role is right for you, we warmly invite you to apply, and encourage your early application.
Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Please submit your expression of interest via the application page in People Hub

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For further information, please contact Doris Vella, Operations Manager - Ambulatory Services – [email protected]

Applications Close: 11:59PM, Sunday 13 September 2026

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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

- Peter Mac offer a range of benefits which support our people both personally and professionally.

- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.

- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

📌 Manager, Patient Navigation (Melbourne)
🏢 Peter MacCallum Cancer Centre
📍 Melbourne