3 month fix term contract

Your recent company
Join a leading Global financial services organisation support customers through a busy and Agile contact centre environment.

We are currently seeking 5 Customer Service Officers to join the team on an Initialn3-month contract, commencing on the 31stn August 2026, based in .Parramatta

Your new role
As a Customer Service Officer, you will be the first point of contact for customers, assisting with enquiries, providing information, and delivering a high standard of service.
Key responsibilities include:
Handling inbound customer enquiries
Resolving customer issues and providing first-call resolution where possible
Managing customer requests and follow-up actions
Maintaining accurate records and notes
Working to service and quality targets
Supporting a positive and cooperative team environment

What you'll need to succeed
Previous customer service or contact centre experience
Financial services,



banking or superannuation experience highly regarded
Strong communication and problem-solving skills
Excellent attention to detail
Ability to work in a fast-paced environment
Working Holiday Visa holders encouraged to apply

What you'll get in return
$73,105 FTE pro rata
3-month contract commencing 31ST August 2026
Monday - Friday roster
Parramatta location
Opportunity to gain experience with a leading financial services organisation
Supportive team environment and ongoing training

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

📌 Customer Service Parramatta
🏢 Hays Contact Centres
📍 Parramatta