About the Role

You'll support the Operations Manager in running the day-to-day delivery of our rental minimum standards inspections across Melbourne — coordinating inspectors, reviewing reports before they reach the client, and keeping jobs moving on time.

You'll also be a key point of contact for landlords, tenants and property managers, so great communication and customer service are essential.

Key Responsibilities
Review inspection reports for accuracy, consistency and compliance before client delivery
Act as the first point of contact for property managers and landlords, resolving queries and escalations
Provide clear recommendations to landlords, tenants and property managers
Help onboard, train and support current inspectors as the team grows
Track turnaround times and job completion, and identify ways to improve how we work




Maintain a thorough understanding of the Residential Tenancies Regulations and updates to minimum standards
Manage competing priorities independently and keep the day running smoothly

What We're Looking For

To be successful in this role, you'll have:
Experience in operations/property manager, or trades coordination
Full/current driver's licence
Reliable vehicle
Solid communication and customer service skills
Solid attention to detail and organisational skills
The ability to work autonomously and stay calm under pressure
Working knowledge of Victorian rental minimum standards is desirable

Apply now to join CheckHero and build a steady, rewarding career in residential rental compliance.

📌 Assistant Operations Manager – Rental Minimum Standards Melbourne
🏢 CheckHero
📍 Melbourne