Join Uniting AgeWell as Hotel Services Director, Tasmania and lead the delivery of catering, cleaning, laundry and related hospitality services across residential aged care operations. You will set a clear service direction while keeping day-to-day delivery safe, consistent, financially sustainable and focused on what matters to residents. Working with operational leaders and specialist teams, you will improve service quality, strengthen workforce capability and respond to changing resident expectations. This is an chance to shape services that directly influence residents’ dignity, wellbeing and experience of home.

Key responsibilities
Lead the Hotel Services strategy, translating organisational priorities into consistent practices and measurable service outcomes
Oversee catering, cleaning, laundry and associated functions across a complex, multi-site aged care environment
Manage budgets, monthly performance,



workforce rosters, purchasing, assets and equipment, taking timely action where results are off track
Improve the resident experience by using feedback, surveys and complaints to identify themes and deliver meaningful changes
Maintain robust food safety, work health and safety, quality and regulatory controls, including readiness for audits and accreditation
Build the capability and accountability of Hotel Services Coordinators, administrators and site-based teams through transparent expectations, coaching and development
Partner with residential leaders, People and Culture, Finance, Quality, Infrastructure, procurement teams, suppliers and contractors to resolve issues and lift performance

📌 Hotel Services Director Tas Hobart (Australia)
🏢 Uniting Agewell
📍 Australia