Customer Service | Thomastown

Full-Time | $60K–$70K + Super | Fast-Paced Team Workplace

About Us

Lloyds Auctions is a rapidly growing, well-established business with over 20 years of success. Our growth has been driven by one thing - great people.

We’re known for our high-energy environment, strong team culture, and “can-do” attitude. If you enjoy being busy, helping people, and working with a supportive team, you’ll fit right in.

About the Role

This is a customer-facing, quick-paced role where no two days are the same.

You’ll be the first point of contact for customers - welcoming them in office, assisting with collections and drop-offs, and supporting the admin side of a busy auction operation.

It’s ideal for someone who enjoys people interaction, variety, and staying active throughout the day.

What You’ll Be Doing

Customer Service
Be the friendly face of the business, assisting customers collecting items or dropping off goods
Deliver a positive, helpful experience every time

Communication
Handle customer enquiries via phone, email, and in person
Liaise with internal teams and external stakeholders

Administration




Update customer and product records in the CRM
Maintain accurate records of calls, emails, and transactions

Team Support
Pitch in wherever needed - this is a team-first environment

About You
Strong customer service skills (retail, hospitality, call centre all welcome)
Confident communicator with a friendly, approachable manner
High attention to detail and accurate data entry skills
Able to work in a fast-paced, high-volume environment
Positive attitude and strong work ethic
Calm under pressure and solutions-focused
Comfortable working both independently and as part of a team

Why Join Us?
Positive, upbeat team culture — no “Mondayitis”
Growing, stable business with long-term opportunity
Variety in your day — customer service + admin
Supportive team that values effort and attitude
Learn new skills in a unique and dynamic industry

Apply Now

If you’re someone who enjoys helping people, staying busy, and being part of a great team, we’d love to hear from you.

A security check forms part of the recruitment process.

📌 Customer Service Thomastown
🏢 Lloyds Auctions
📍 Thomastown