About the role

Get Chunky is seeking Shift Managers to oversee and run open, day, and closing shifts at our two recent stores in Currambine and Leederville. We hand-make chunky NY style cookies from scratch using high quality ingredients sourced from local suppliers. As a family owned and operated business, we are looking for likeminded team members set on delivering confident, friendly customer service from start to finish.

Key responsibilities
Lead by example when it comes to friendly and welcoming customer service
Oversee customer enquiries or issues with transactions or orders
Train recent staff during the onboarding process
Manage staff performance through regular feedback, coaching and training
Motivate staff to uphold our culture and values, to foster a positive and inclusive work setting
Ensure the FOH of each site is well presented and well prepared for daily service
Bake and prep stock items and ingredients for service
Oversee requests for ordering of ingredients and packaging




Oversee all staff on site and allocate tasks as needed
Assist with rostering issues such as shift swaps or covers in rostering software

About you
Experience in a similar role
Excellent interpersonal communication skills and a keen eye for detail
Ability to multitask and problem solve on the go
Ability to remain calm when working under pressure
Proficient with Excel
Experience using Tanda preferred
Experience with managing, leading, and training staff
Flexibility to work weekdays, weekends and nights
Previous experience with grab and go dining preferred

About us

Get Chunky is a family owned and operated business that hand-makes chunky NY style cookies from scratch with high quality ingredients sourced from local suppliers. We have a likeminded team set on delivering confident, friendly customer service from start to finish.

📌 Shift Manager East Victoria Park
🏢 Get Chunky
📍 East Victoria Park