Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

If you thrive on a challenge and are looking for a long-term career (and not just a job) within the Healthcare Industry, then this could be the one for you!

We seek a Full-Time Sales Administrator to provide support to our growing team in Mackay . This is a fast paced but very rewarding role, that will require you to work efficiently and accurately.

Responsibilities will include but not limited to:
Facilitate the quoting and invoicing, rental and sale of products.
Identify and facilitate referrals to other internal departments.
Answer customer calls and emails to resolve issues in a timely and effective manner.
Taking service repairs and maintenance queries over the phone and actioning
Liaise with customers, and other internal departments to get the best outcomes for our customers.
Providing support to our showroom staff when needed

Your qualities will include:
Organised and proactive.




Outgoing motivated personality.
Excellent communication with people from all walks of life.
A genuine desire to assist customers.
Warm and caring.
Love talking to people.
A versatile 'can do' attitude.
Robust initiative.

About You…
You may have a strong Customer Service background and want to apply your skills in the Allied Health industry.
You will have a customer-centric mindset, because at ILS we are all about the customer!
You will be well presented , skilled and courteous
You will have fantastic interpersonal skills and love connecting with people from all walks of life
Have a genuine desire to help others with your knowledge and abilities.
You will have second to none administration and data entry skills, including the ability to prioritise your time
You will be a self-motivated, creative thinker, able to problem solve and seek out current opportunities

What's In It For You:
Professional and supportive team environment
Ongoing extensive training and coaching
Company Paid Parental Leave
Birthday leave day
Work/life balance

To find out more about ILS please go to

If this sounds like your next career move, apply now!

📌 Sales Administrator The Leap (Australia)
🏢 Independent Living Specialists
📍 Australia