Deliver exceptional vehicle handovers and create memorable customer experiences

Do you thrive on organisation, attention to detail, and delivering outstanding customer service? We're looking for a Customer Experience Coordinator to take ownership of the vehicle delivery journey, ensuring every customer receives a seamless, professional, and memorable handover experience. Working closely with Sales, Service, Parts, Administration, and Finance teams, you'll coordinate every stage of the delivery process to ensure vehicles are ready, compliant, and delivered on time.

This is an ideal prospect for someone with dealership, automotive, retail vehicle, or customer service experience who enjoys working in a fast-paced environment and takes pride in getting the details right.
What You'll Be Doing Coordinate Vehicle Deliveries
Manage daily delivery schedules and vehicle handover appointments
Monitor vehicle delivery pipelines and delivery boards
Coordinate closely with Sales, Service, Parts, Finance, and Administration teams
Ensure all vehicles are ready for delivery before scheduled deadlines

What We're Looking For




Previous experience in an automotive, motorcycle, marine, caravan, or dealership workplace highly regarded
Solid organisational and coordination skills
Excellent customer service and communication abilities
High attention to detail and accuracy
Ability to manage multiple priorities and deadlines
Confidence working across multiple departments
Intermediate computer skills and experience managing documentation

Why Join Us?
Be part of a customer-focused and supportive team
Varied role with exposure across the dealership operation
Work with well-known brands and passionate customers
Opportunity to make a direct impact on customer satisfaction and business success
Ongoing training and career development opportunities

If you enjoy delivering exceptional customer experiences and have a talent for organisation and coordination, we'd love to hear from you.
Apply now and help create unforgettable delivery experiences for our customers.

📌 Customer Experience Co Ordinator Canberra
🏢 TeamMoto Motorcycles
📍 Canberra