A leading national provider of essential building services is seeking a Customer Service Representative to join their busy call centre team in Alexandria on a short-term contract. This is a great opportunity to gain experience in a fast-paced setting supporting critical building operations.

About the Role
You will be the first point of contact for customers, building managers, and site contacts reporting maintenance issues and service requests.

Key Responsibilities
Answer inbound customer service and maintenance calls in a high-volume call centre environment
Record, triage, and dispatch maintenance and fault requests
Communicate clearly and professionally with customers
Update internal systems with accurate job notes and status updates
Follow up outstanding work orders to ensure timely resolution





Training & Hours
Initial 2-week training period (9:00am – 5:00pm)
Standard hours thereafter: 10:00am – 6:00pm
Full-time, in office role based in Alexandria, NSW

About You
Previous customer service or call centre experience preferred
Ability to stay calm and professional
Strong communication and problem-solving skills
Comfortable working in a fast-paced operational workplace
Good computer literacy and attention to detail

If you’re confident working in a fast-moving call centre and enjoy customer service this short-term opportunity could be a great fit!

📌 Customer Service Representative Sydney
🏢 Sharp & Carter
📍 Sydney