Microsoft Technical Specialist (MTS) – Job Description
Big Picture has provided managed sales and enablement teams to the IT sector for over 30 years.
Join Big Picture's global team supporting the Microsoft business within Dell.
Overview
AMicrosoft Technical Specialist (MTS)is a hybridtechnical pre-sales + sales enablement roleresponsible for driving Microsoft product revenue within Dell sales environments.
The role combinestechnical expertise, commercial awareness, and stakeholder engagementto influence pipeline and close opportunities.
Core Responsibilities
Increase revenue of Microsoft products across all lines of business
Driveup-sell and attach opportunitieson Dell hardware deals
Detect opportunities throughpipeline discussions and deal analysis
Support strategic deals with technical and licensing expertise
2. Pre-Sales & Technical Support
Provide presales support for Dell sales teams and partners
Answer product, licensing, and technical queries from sales teams
Delivercustomer presentations, demos, and solution positioning
Support RFP responses and solution design (e.g., HCI, datacentre, Azure)




Improve internal sales teams' knowledge of Microsoft products
Deliver ongoingsales coaching and product training
Champion accreditation via programmes like Dell Microsoft Academy
Provide training tochannel partners and resellers
Engage with customers alongside Dell sales teams to influence decisions
Drive partner engagement and support channel sales opportunities
Act as asubject matter expert (SME)for Microsoft solutions on Dell hardware
5. Program & Marketing Support
Support product launches and refresh cycles
Design and execute localsales incentives and marketing programmes
Promote Dell–Microsoft "Better Together" value proposition
SharePOCs, win stories, and customer scenarios
Key Skills & Requirements
Experience
3–5+ years intechnical sales, pre-sales, or IT solutions
Experience with hardware/software ecosystems (Dell, Microsoft, etc.)
Proven track record inpipeline influence or revenue generation
Technical Knowledge
Solid knowledge of:
Core Skills
Ability to translate technical concepts into business value
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📌 Microsoft Technical Specialist (New South Wales)
🏢 Big Picture UK
📍 New South Wales