Location:Sydney (Hybrid – 2-3 days per week in office)
Are you a FinTech SaaS CSM or Account manager who owns a smaller, high-value portfolio of accounts?
If so, this role could be for you.
Unlike a pure account management role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth.
You'll inherit a book of business valued at c.Au$10m ARR covering ***** accounts, with a target growth rate of 5–7%.
While renewals are part of the responsibility, success will also be measured by your ability to identify and deliver expansion opportunities across multiple product lines.
Key Responsibilities
Build and executedeep account plansto ensure long-term retention and expansion.
Own renewals, negotiations, and growth targets for your book of business.
Develop trusted advisor relationships with enterprise stakeholders, including C-level contacts.
Confidently lead client meetings and represent the business in-person (client facing is key).




Identify and close upsell and cross-sell opportunities, reducing reliance on the sales team.
Work closely with product, sales, and delivery teams to ensure seamless client experience.
Maintain clear and accurate CRM records to track pipeline, renewals, and growth.
What We're Looking For
3+ years' experiencein Customer Success, Account Management, or related client-facing roles.
Proven success managing enterprise FinTech SaaS accounts with significant ARR.
Commercially astute with strong negotiation and growth experience (upsell/cross-sell).
smaller, high-value portfolio (not high-volume).
Confident and proactive, able to work independently to drive growth.
Strong relationship-building skills with enterprise clients, ideally in financial services.
Adaptable and comfortable working within a global team environment (e.g., collaborating across time zones).
#J-*****-Ljbffr

📌 Enterprise Account Manager (New South Wales)
🏢 Maxwell Bond
📍 New South Wales