About St John of God Health Care
St John of God Health Care is one of Australia's largest and most respected private health care providers, employing over 15,000 caregivers across a diverse network of hospitals and community services.
With 25 hospitals and services, more than 3,200 hospital beds, home nursing, disability support, and social outreach programs, we are committed to delivering exceptional care and supporting healthier communities.
As a Catholic, not-for-profit organisation, we invest improving patient care, advancing technology and facilities, expanding services, and providing vital social outreach programs that assist people experiencing disadvantage.
About the role
Join our Room Service Support Centre as a Casual Room Service Support Officer and play an important role in enhancing the patient experience across multiple St John of God Health Care hospitals.
Working in a fast-paced call centre environment, you will be the first point of contact for patients, assisting with menu enquiries, providing information about meal options, and entering meal selections into our meal ordering system to help ensure patients receive the meals they need.
In this customer-focused role, you will deliver exceptional service over the phone, accurately process meal orders, and work closely with the team to ensure a smooth and efficient service.
This casual opportunity offers a variety of shifts available to support operational requirements, making it an ideal role for individuals seeking flexibility and meaningful work in a supportive healthcare environment.
Your skills and experience
You will have the ability to accurately interpret menus and meal options, along with a sound understanding of common food allergens and the ability to read and interpret food labels to ensure appropriate meal selections are made for patients.
To be successful in this role, you will have the ability to understand and respond to the diverse needs of patients,



including cultural, religious, and dietary requirements, ensuring appropriate meal selections are made to support their well‐being and overall patient experience.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary: $***** to $***** per hour (casual loading included), plus 12% superannuation
Casual role available
As a casual employee, you can salary package a percentage of your earnings each pay period
A welcoming & supportive culture
Flexible work options
Discounts on hospital services & private health insurance
Option to purchase up to two weeks of additional annual leave
Dynamic role in multidisciplinary team
For enquiries, contact Nikki Giri | Room Service Team Leader, on **************
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a protected and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well‐being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
At St John of God Health Care we support you to be the best health care professional or support worker you can be.
We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible.
As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance.
Our caregivers come from diverse backgrounds and belief systems and you don't need to be Catholic to work with us.
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📌 Room Service Support Officer (Victoria)
🏢 Sjog
📍 Victoria