Senior Support Engineer: Datadog & Escalations Lead (New South Wales)

Senior Support Engineer: Datadog & Escalations Lead (New South Wales)

26 Aug
|
Ingram Micro Australia
|
New South Wales

26 Aug

Ingram Micro Australia

New South Wales

Ingram Micro Australia Pty Ltd is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues.
This senior, hands-on role combines deep technical troubleshooting, log and API analysis, and leadership of high-severity escalations.
You will collaborate with Engineering, Product, and external vendors to eliminate root causes, improve MTTR, and enhance the customer experience across our SaaS and distributed systems.
#J-*****-Ljbffr

📌 Senior Support Engineer: Datadog & Escalations Lead (New South Wales)
🏢 Ingram Micro Australia
📍 New South Wales

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