Job Description
CJD Equipment has an exciting opportunity for an experienced Service Manager to join CJD Trucks in Forrestfield, WA, as the State Service Manager.
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CJD Trucksrepresent world-class products from Paccar, being the Australian-made,market leadingiconic Kenworth Truck together with one of Europe's leading truck brands, DAF, throughout Western Australia.
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This leadership role will be reporting to the General Manager - CJD Trucks WA and your primary responsibilities will be to lead and mentor a motivated service team to achieve outstanding results.
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Key responsibilities include:
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Engaging with customers and staff to deliver an outstanding experience
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Ensuring efficient and profitable operation of the Service Department
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Building and maintaining relationships with all key stakeholders of the business
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Ensuring a safe work environment for the team by maintaining best practices
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Developing efficient processes and standards in both workshop operations and customer service
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Leading workshop and call out operations to ensure safe, timely and high-quality repairs and truck servicing
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Overseeing warranty processes, compliance, quality standards and continuous improvement initiatives
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Ensuring dealership NPS (CSI)score benchmarks are achieved and maintained
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At CJD Equipment, we recognise that our people are key to our success.



We're seeking an individual who will play a pivotal role in driving that success—someone who is passionate about contributing to our growth and motivated by the ongoing development and achievements of the team.
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What we Offer:
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Career progression opportunities across the CJD Truck and CJD Equipment group.
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Commitment to providing an environment that encourages personal development.
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Ability to be part of the leadership team and work collaboratively to achieve exceptional results.
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Industry leading remuneration, conditions and incentives.
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Chance to be part of themarket leading truck brand in Australia.
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Founded in ****, CJD Equipment is a leading provider of world class equipment and trucks. Offering a diverse range of products from iconic brands such as Volvo CE, SDLG and Kenworth and DAF trucks, CJD's branch and dealer network spans the country, with 24/7 sales, parts and service support from over 600 highly experienced staff.
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Founded in ****, CJD Equipment is a leading provider of world class equipment and trucks. Offering a diverse range of products from iconic brands such as Volvo CE, SDLG and Kenworth and DAF trucks, CJD's branch and dealer network spans the country, with 24/7 sales, parts and service support from over 600 highly experienced staff.
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#J-*****-Ljbffr

📌 State Service Manager - Cjd Trucks (Perth)
🏢 @
📍 Perth