Location:
Melbourne - CBD and Inner Metro suburbs
Reference:
VG/DE/SRS/*******
Working as part of a team in a 24/7 shift work environment, the Incident Response Officer monitors security for over **** schools across Victoria.
About the role
1 Fixed Term, Full-Time position available from September **** until 30 June ****
Working as part of a team in a 24/7 shift work environment, the Incident Response Officer monitors security for over **** schools across Victoria.
You will be responsible for making a real impact to continuity of learning and safety by monitoring alarms, responding to incidents, raising work orders and other response services to minimise the loss or damage of school equipment and infrastructure.
Key Duties
Interpret alarm activations and exercise judgement in dispatching security service providers and/or police
Actively contribute to a positive team setting and culture
Coach, mentor and train more junior incident response officers
Oversee more complex security related issues
Liaise with security service providers and school leaders regarding alarm activations and other security and safety incidents.
Liaise and provide support with alarm system technicians working on sites
Liaise with other emergency services in relation to emergencies at schools
Preparing and disseminating Incident Reports
Have additional responsibility in portfolios within the Unit, as assigned by team leaders/managers
Requirements
24/7 shift work on a rotating roster
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks.




Information provided to the Department of Education will be treated in the strictest confidence.
Why Work With the Department of Education?
Shift allowances apply for any work outside of normal business hours pursuant to the enterprise agreement
Shift workers may be entitled to an additional week of annual leave (5 weeks in total)
Meaningful work that actually makes a difference
Hybrid working arrangements available subject to operational requirements.
Periodic pay increases as set out in the Victorian Public Service Enterprise Agreementli>
Career progression opportunities
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity.
Employee Wellbeing Support Services available to all
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity.
Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page.
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at .
For further information pertaining to the role, please contact
Ron Allan
via
******.
Applications close Tuesday 8 September **** at *****pm
#J-*****-Ljbffr

📌 Incident Response Officer (Melbourne)
🏢 Department of Education & Training, Victoria
📍 Melbourne