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The opportunity
Our client is a community focused federal government agency.
They have an exciting opportunity available for an APS6 level Case Management Officer to join the ART Case Management Branch.
12-month initial contract with opportunity for extension.
Expected hourly rates of $***** per hour + Superannuation, with the option to be based out ofRichmond.
Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.
Your responsibilities will include:
Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
Resolving matters through case management of AAT applications in relation to reviewable decisions
Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
Obtaining necessary information and advice to effectively resolve AAT matters.
Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
Preparing documents detailing resolution options and outcomes at Case Management meetings.




Assessing and responding to priorities and risks, including risk to the participant & Scheme sustainability
Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
About you?
The ability to produce work in a deadline driven workplace.
High organisational / administrative abilities
Methodical and process driven.
Inquisitive and problem-solving approach.
Paralegal or a legal background is highly desirable.
Please note that our client is a federal government department, and can only consider applications from candidates withAustralian Citizenship.
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Submit your resume, or for further information please contact ******
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📌 Aps6 Case Management Officer (Melbourne)
🏢 Talent
📍 Melbourne