Job Description
NSW Department of Customer Service is seeking a Senior Assessment Officer to lead the Compliance Assessment Team within Building Commission NSW. The role focuses on high-volume complaint handling, regulatory action determinations, and collaboration with senior staff to improve processes.
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Responsibilities include mentoring staff, reviewing assessments, and updating policies to ensure effective, effective responses for consumers while maintaining the highest integrity and professionalism.
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📌 Senior Complaints Compliance Lead (Hybrid Nsw) (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney
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