At Aptella, we are innovative thinkers who collaborate closely with our customers to enable automation and positioning technology that delivers real value.
With a team of more than 350 specialists across Australia, New Zealand, and Southeast Asia, we source, tailor, and deploy world-leading technologies to meet local customer needs.
We are solutions-led and customer-focused.
We take the time to understand our customers' businesses first, then design, implement, and support technology solutions that improve efficiency, productivity, and safety.
We don't just deliver systems — we partner for the long term.
The Role
TheIT Manageris responsible for leading and overseeing Aptella's ICT environment across all branches and countries.
This role combines strategic leadership and hands‐on technical expertise, ensuring secure, reliable, and scalable technology services that support business growth and operational excellence.
Working closely with the Group Executive Manager – Operations, the IT Manager plays a critical role in shaping and delivering Aptella's ICT strategy while leading a high‐performing, customer‐focused IT team.
Key Responsibilities
Contribute to the development and delivery of Aptella's ICT strategy
Align technology initiatives with business objectives, growth plans, and operational needs
Translate strategy into practical, well‐governed projects, policies, and processes
Educate leaders and teams on ICT initiatives, systems, and best practice
Oversee the day‐to‐day operation of Aptella's ICT environment, including infrastructure, networks,



cloud platforms, applications, and end‐user support
Ensure ICT services are secure, resilient, and compliant with relevant standards and legislation
Lead incident management and escalation responses
Maintain effective backup, disaster recovery, and business continuity arrangements
Lead, mentor, and develop a multi‐disciplinary IT team
Set clear expectations and foster accountability and collaboration
Promote a culture of continuous improvement, learning, and service excellence
Partner with leaders across the business to ensure technology supports their teams effectively
Drive continuous improvement across ICT systems, processes, and documentation
Oversee deployment, maintenance, upgrades, and lifecycle management of ICT systems and assets
Manage vendor relationships, licensing, procurement, and service providers
Ensure accurate and up‐to‐date documentation for critical systems, processes, and procedures
About You
Proven experience leading IT teams in a complex, multi‐site environment
Strong stakeholder engagement skills, with the ability to influence and collaborate at all levels
Professional, solutions‐focused approach with excellent communication skills




Ability to translate technical concepts into clear, business‐friendly language
Solid hands‐on experience supporting Windows client and server environments
Advanced experience with networking technologies (experience with Palo Alto, Meraki, and Mellanox highly regarded)
Deep knowledge of the Microsoft ecosystem, including Microsoft 365, Azure, Entra ID, Intune, Defender, Teams, and SharePoint
Experience with virtualisation, backup, and recovery platforms (e.g. VMware, Veeam)
Exposure to Microsoft Dynamics and the Power Platform is advantageous
Experience & Mindset
Minimum 3 years' experience in a similar IT management role
Strong understanding of data privacy, cyber security, and governance frameworks
Proven vendor and contract management experience
Continuous improvement mindset with a genuine interest in learning and emerging technologies
At Aptella, technology is a strategic enabler — not a back‐office function.
As IT Manager, you'll lead and evolve ICT capability across a complex, multi‐site organisation, working closely with senior leaders to deliver secure, scalable, and future‐ready solutions.
You'll be trusted to set direction, supported to lead a capable team, and empowered to make decisions that have visible impact across the business.
This is an opportunity for an experienced IT leader who wants ownership, variety, and purpose — in a business that values safety, innovation, and long‐term thinking.
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📌 Information Technology Manager (Melbourne)
🏢 Aptella
📍 Melbourne