Cognizant is seeking a Service Delivery Manager accountable for operational/financial metrics and delivering business outcomes for a portfolio of clients. The role focuses on best practices, process improvements, and revenue retention while supporting sales for future prospects.
Responsibilities include forecasting, defining delivery templates, leading strategy sessions, and driving client satisfaction. Solid leadership of virtual teams and offshore/onshore delivery is essential.
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📌 Strategic Workday Service Delivery Lead Queensland
🏢 Cognizant
📍 Queensland
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