Assurant is seeking a Senior Complaints Officer based in Hawthorn East to lead the complaints function, manage complex disputes, and exercise final IDR decision-making authority.
You will coach a team of Complaints Officers, ensure compliance with RG 271 and AFCA guidelines, and deliver fair, timely customer-focused outcomes.
Join a diverse, supportive culture with mentoring, parental leave, education support, and hybrid work options.
#J-*****-Ljbffr
📌 Senior Complaints Leader | Idr & Rg271 Expert | Hybrid (Melbourne)
🏢 The Warranty Group Australasia
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.