Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Field Services Representative (FSR) has four technical levels in terms of technical and job skills.
i.e. FSR I to IV.
We are looking for a senior FSR at the moment.
Position Objective Solar Turbines is looking for a Field Service Representative (Gas Turbines) to join our Melbourne based team.
This position serves as a technical focal point at customer sites across East Coast of Australia, NZ & PNG dealing with a variety of field assignments ranging from: troubleshooting, commissioning projects, service and maintenance inspections, equipment removal and installation of Solar Turbines' range of turbo-machinery products (Gas Turbines, Compressor Sets, Generator sets) used predominately in the Oil & Gas and Power Generation industries.
Job Duties / Responsibilities
Understand and comply with Solar Turbines' and customer HSSE policies and procedures.
Participates by attending general safety and toolbox safety meetings and completing all required safety training.
Ensuring that the work permit system is complied with.
Ensure customer expectations are met or exceeded.
Ensure all maintenance activities are carried out in accordance with company policy, manufacturers' recommendations and industry best practices.
Must be able to proactively recognize electrical/mechanical abnormalities and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment.
Provide detailed,



highly technical and comprehensive reports to various stakeholders; management, engineering and operations.
Will utilize sound judgment when analysing problems, with little or no supervision to solve these in a timely and cost-effective manner.
Will be aware of procedures and options for identifying sources of information and technical advice.
Will have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and will be capable of reading applicable drawings and technical manuals.
Work individually or with assigned FSR's on preventive/corrective maintenance.
Will be required to assist in a technical manner with customer operations and maintenance crews.
Monitor maintenance services or installation support to ensure they are carried out in line with Solar Engineering specifications, manufacturing recommendations and in a secure manner in accordance with the HSSE policies and procedures.
Required Qualifications
Preferred Mechanical/Electrical/Instrumentation trade qualification, with a minimum of 6 years industry experience OR degree qualified Engineer in the following disciplines; Mechanical, Electrical or Controls with industry experience
Strong hands on technical knowledge with rotating equipment and PLC systems (including either Mechanical or Instrument/ Electrical aspect(s))
Sound technical report writing skills.
Controls/electrical/instrumentation knowledge.
Strong customer focus and customer service skills
Good communication skills both; oral and written.
Computer literate (MS Office experience)
Ability to work autonomously or actively participate in a team environment




The following criteria will also be highly regarded
Gas Turbine, Power Generation and Gas Compression experience.
Oil and Gas industry experience.
Allen Bradley PLC experience
Dry gas seal experience
High integrity and a high level of self-confidence.
Ability to work in demanding environments and communicate in a professional manner.
Previous internship or related work experience with customer facing activities is strongly preferred.
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates: August 24, **** - September 13, ****
Caterpillar is an Equal Opportunity Employer.
Qualified applicants of any age are encouraged to apply.
Powering the future through innovative, sustainable energy solutions.
Solar Turbines Incorporated, headquartered in San Diego, California, is a wholly owned subsidiary of Caterpillar Inc.
Solar manufactures the world's most widely used family of mid-sized industrial gas turbines, ranging from 1 to 39 megawatts.
More than 16,000 Solar units are operating in more than 100 countries with more than 3 billion operating hours.
Solar is a leading provider of energy solutions, featuring an extensive line of gas turbine-powered compressor sets, mechanical drive packages, and generator sets.
Solar's customers put the company's products to work in many areas, including production, processing and pipeline transmission of natural gas and crude oil, and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.
Solar's foundation is people and Solar's culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business.
Solar Turbines is comprised of a dedicated and multi-talented workforce of more than 9,000 employees with decades of experience working as a global team.
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