At KONE, we bring buildings to life.
Look around and you'll see KONE in buildings everywhere.
Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
About the Role
As a Sales Support Specialist, you will be the first point of contact for customers across Australia and New Zealand, playing a pivotal role in lead qualification, customer engagement, and data accuracy.
You will be working in a structured phone based sales environment supporting core sales processes and contribute to improved sales efficiency through high-quality customer interactions and accurate documentation.
This role will be developed into an end to end sales position.
Key Responsibilities
Initiate outbound telephone contact with customer representatives
Qualify and assess leads and record the status of customer relationships
Capture, update, and correct customer data in Salesforce
Manage the centralised sales inbox
Perform general sales support and administrative tasks
Support sales teams through high-quality lead qualification
About You
Some sales, account management or customer‐facing experience preferred
Confident telephone manner with strong communication skills
Strong attention to detail
Experience with Salesforce (preferred but not essential)
Keen to develop your sales skills into a long term sales career
Why Join Us?
Competitive salary package with performance incentives.
Gateway role with development opportunities into broader sales careers.




Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space.
Grow with comprehensive learning and development programmes covering a wide range of skilled skills.
Joining KONE means becoming part of a diverse and inclusive team that values growth, sustainability, and making cities better places to live.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
At KONE, our purpose is to shape the future of cities.
As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow.
In ****, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries.
KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
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