Fintech Complaints & Compliance Specialist (New South Wales)

Fintech Complaints & Compliance Specialist (New South Wales)

26 Aug
|
Superhero
|
New South Wales

26 Aug

Superhero

New South Wales

Superhero is seeking a Customer Resolutions Specialist to manage customer complaints end-to-end, working with the Customer Operations and Compliance teams to meet regulatory obligations and translate trends into improvements.
Key duties include reviewing and resolving complaints, drafting IDR responses, and managing AFCA escalations, with a focus on accurate record-keeping and cross-team collaboration to drive outcomes.
#J-*****-Ljbffr

📌 Fintech Complaints & Compliance Specialist (New South Wales)
🏢 Superhero
📍 New South Wales

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