Overview
We are hiring anAccount Managerto manage and grow our IT recruitment accounts in Australia.
This role is for someone with amindset to win— a person who takes ownership, thinks creatively, builds robust personal relationships with clients, and consistently drives results.
You will work closely with our recruitment team to deliver fast, high-quality hiring outcomes, while ensuring clients receive strong value and ROI for their recruitment agency spend.
We are hiring anAccount Managerto manage and grow our IT recruitment accounts in Australia.
This role is for someone with amindset to win— a person who takes ownership, thinks creatively, builds strong personal relationships with clients, and consistently drives results.
You will work closely with our recruitment team to deliver fast, high-quality hiring outcomes, while ensuring clients receive strong value and ROI for their recruitment agency spend.
Key Responsibilities
Client Relationship Management (Australia & Europe)Manage day-to-day relationships with Hiring Managers, HR, Talent Acquisition and Procurement
Build strong personal rapport and long-term trust with key stakeholders
Understand client priorities, team structures, and hiring pain points
Represent Zone IT Solutions professionally across international markets
Drive Recruitment Outcomes & Delivery ResultsOwn hiring outcomes across assigned accounts (contract & permanent roles)
Drive job intake, submissions, interview scheduling, feedback, offers and closures
Ensure speed, urgency, and accountability across the recruitment cycle




Proactively remove blockers and improve turnaround times
Bring Value to Every Client EngagementShare market insights (talent availability, rate trends, skill demand, hiring challenges)
Improve quality of submissions through strong role briefings and screening alignment
Build feedback loops to reduce delays and increase conversion rates
Ensure clients consistently experience strong value from their agency engagement
Out-of-the-Box Thinking & Account GrowthBring fresh ideas to improve delivery performance and client experience
Identify opportunities to expand Zone's footprint within accounts (new teams, new regions, new projects)
Support client retention through proactive engagement and consistent delivery
Think commercially and contribute to revenue growth and account profitability
Internal Coordination & ReportingWork closely with recruiters to prioritise roles and drive execution
Maintain clean and accurate activity tracking in CRM/ATS
Provide weekly updates on pipelines, roles, challenges and outcomes
Ensure smooth communication between clients and internal delivery teams
What Success Looks Like (KPIs)
Strong client satisfaction and repeat hiring demand
Improved turnaround time from role briefing to shortlist




Strong submission-to-interview and interview-to-offer ratios
Consistent monthly closures and pipeline performance
Growth in active roles and deeper penetration within accounts
Strong client feedback on speed, quality, and service value
What We're Looking For
Must-Have
Strong communication and relationship-building skills
Results-driven mindset with high ownership and accountability
Experience working with clients in Australia/Europe is a plus
Experience in IT recruitment/staffing in an Account Management role
Ability to manage multiple priorities and drive follow-ups
Commercial thinking and a client-first approach
Benefits
Zone IT Solutions is an Australia-based Recruitment company.
We specialize in ERP and larger IT Services.
We offer flexible, efficient, and collaborative solutions to any organization that requires IT expertise.
Our agile, agnostic, and flexible solutions will help you source the IT expertise you need.
Our delivery offices are in Melbourne, Sydney, Singapore, and India.
If you are looking for new opportunities, your profile at ****** or contact us.
Also, follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities.
We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
#J-*****-Ljbffr

📌 Account Manager (Recruitment Services) (Canberra)
🏢 Pravallika B - Senior Recruitment Consultant - Zone It Solutions
📍 Canberra