About us: HSI Donesafe, a HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms.
Known as "The People's Safety Software", Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management.
Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions.
Founded in ****, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support.
Our mission is to make the workplace and community safer.
We have a fantastic chance to join our Implementation Team as an Implementation Consultant.
This position reports to the Senior Implementation Resource Manager.
Requirements Essential duties and Responsibilities: Kick off the implementation project with clear information on project scope and deliverables.
Ensure timely action,
and successful delivery of milestones through the entire implementation cycle Work with internal teams to failitate implementations Raise risks and issues to the Customer promptly.
Provid a clean and thorough hand-over following implementation to support or the Customer Success Manager Assist support with customer specific or technical questions Successfully manage multiple projects concurrently Update all systems and documentation as required 1.
Partner with clients to achieve successful implementations and deliver the following: Attend project meetings, as required.
Lead workshops, when required Where possible, configure HSI Donesafe's Injury no one needs to push you Customer Focused – provide timely and clear communication, deliver to agreed timelines and provide updates before required to.
Qualifications 2-4 years' experience within an OHS or workers compensation role highly preferred 2+ years of Implementation experience preferred SaaS implementation experience preferred Experience communicating with large and enterprise clients preferred Experience using our injury management
📌 Implementation Consultant (Perth)
🏢 HSI
📍 Perth