Job Description
The Sails Motel is a recently renovated 22 room boutique motel located in the heart of Brunswick Heads.
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We are seeking a motivated candidate for our front desk and guest services role.
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The applicant would require availability over weekends, weekdays and weeknights with flexibility on shifts.
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As the first point of contact for The Sails you have the following qualities
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Previous experience in front of house or hotel/motel hospitality
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Initiative and a excellent attention to detail
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Proficiency with computers, preferably mac
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A well groomed and professional appearance
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A positive focus with a passion for the hospitality industry
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Confidence to work independently & without supervision
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The ability to problem solve , multi task & remain calm and friendly under pressure
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Preferred:
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Availability for 4 set shifts per week on Thur/Fri/Sat/Sun with 11am starts into early evenings with a flexible attitude
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RSA
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Duties include:
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Guest relations including check in & check out
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Reservations by phone, email & in person
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Monitoring email inbox & phone enquiries
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Processing deposits & payments and managing the motels booking system
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Monitoring external and internal booking site's administrative and communication capabilities
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Overseeing Housekeeping staff and daily room inspections
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Provide good customer relations at all times
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Maintaining reception, bar, & pool areas
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Some bar & retail sales
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Admin tasks as required
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#J-*****-Ljbffr
📌 Guest-Focused Room Attendant -- Make Guests Feel At Home (New South Wales)
🏢 Travellers Group
📍 New South Wales
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