Job Description
About the Role
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ALS Food & Pharmaceutical Division operates a state-of-the-art analytical laboratory in Rydalmere, Sydney, serving a diverse client base. We have an exciting opportunity for a motivated and experienced Supervisor to join our Metals & Wet Chemistry team and drive technical excellence and operational efficiency.
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This role is Monday to Friday, 9:00 AM to 5:15 PM.
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Day to Day
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You will be accountable for:
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Take ownership of the Metals & Wet Chemistry function, providing leadership, direction and decision-making accountability to ensure safe, compliant and efficient laboratory operations.
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Lead and develop a high-performing team, ensuring analyst competency through effective training, coaching, performance management and capability development.
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Drive safety performance and foster a strong safety culture by ensuring compliance with HSE requirements and proactively identifying and managing risks.
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Manage laboratory capacity planning, resource allocation and workload balancing to optimise staff utilisation and meet current and future business demands.
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Accountable for turnaround time performance, prioritising workflow and coordinating laboratory activities to consistently achieve client and operational commitments.
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Ensure GMP, GLP and quality system compliance, maintaining data integrity, effective quality control practices and audit readiness across the department.
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Own OOS, OOT, non-conformance and deviation management processes, driving timely investigations, effective root cause analysis and sustainable corrective actions.
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Provide technical leadership for analytical operations, including instrumentation performance, method compliance, change control and continuous improvement initiatives.
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Monitor and improve key operational metrics including safety performance, turnaround time compliance, staff utilisation, analyst competency, investigation effectiveness and OOS reduction.
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Partner with Operations, Quality, Technical and Client Services teams to make informed decisions that support business performance, customer satisfaction and laboratory excellence.
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Identify opportunities for operational improvement and achieving performance targets agreed with the Laboratory Manager.
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Ensure full induction of recent team members and facilitate performance reviews.
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Participate in audits and maintain the ALS F&P; Quality System within the team.
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Essential Skills, Experience & Knowledge:
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Degree or Diploma in Chemistry, Pharmaceutical Science or a related scientific discipline.
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5+ years' experience in an analytical laboratory, including leadership or supervisory responsibilities.
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Demonstrated laboratory leadership experience within a GMP-regulated pharmaceutical, food, environmental or contract testing laboratory.
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Proven ability to lead, coach and develop technical teams, building analyst competency and a culture of accountability and continuous improvement.
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Sound understanding of GMP, GLP, quality systems, data integrity requirements and regulatory compliance.
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Experience managing OOS, OOT, deviations, non-conformances, root cause investigations and CAPA activities.
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Demonstrated ability to make sound operational and technical decisions in a fast-paced laboratory environment.
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Experience with capacity planning, resource allocation and workload balancing to maximise productivity and turnaround time performance.
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Robust analytical, problem-solving and investigation skills, with the ability to identify trends and drive effective solutions.
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Proven track record of delivering operational KPIs including safety, turnaround times, staff utilisation, quality and customer service outcomes.
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Excellent communication and stakeholder management skills, with the ability to work collaboratively across Operations, Quality, Technical and Client Service functions.
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Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Commitment to health, safety and environmental excellence, with experience promoting a positive safety culture.
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Results-oriented with a solid focus on operational excellence and continuous improvement.
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Confident decision-maker who takes ownership and accountability for team performance, quality outcomes and customer commitments.
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Able to influence stakeholders, manage change and drive performance through clear expectations and effective leadership.
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Working at ALS
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The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
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Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
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At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
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📌 Metals & Wet Chemistry Supervisor (New South Wales)
🏢 Alsglobal
📍 New South Wales