Job Description
About The Role
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We are seeking an experienced and people-focused Administration Supervisor to lead our administration team at Peel Health Campus in Mandurah. Peel Health Campus is a busy hospital environment providing emergency, inpatient and outpatient services to the growing Peel region. As Administration Supervisor, you will play a key role in ensuring the smooth and efficient operation of our imaging administration services while supporting a high-performing, patient-focused team. Reporting to the Regional Manager you will oversee the day-to-day administration function including team leadership, rostering, patient bookings and arrivals, billing, workflow coordination and liaison with hospital and clinical teams. This is a hands‐on leadership position where you will remain involved in daily operations while coaching and supporting your team to deliver an exceptional experience for patients, referrers and internal stakeholders. This is a full-time position working Monday to Friday, 8:30am‐5:00pm, with occasional flexibility to support additional coverage where rarely required.
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Your Responsibilities
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Lead and support the site administration team, providing day‐to‐day guidance, coaching and development
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Coordinate rosters, leave and staffing coverage to support effective service delivery
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Support recruitment, onboarding, training and performance management of administration staff
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Oversee patient bookings, registrations, pre‐procedure information, billing and payment processes, ensuring accuracy and excellent patient service
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Coordinate inpatient, outpatient and urgent bookings with hospital, technical and clinical teams
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Monitor administration workflows, ensuring efficient use of appointments, accurate patient data and completion of end‐of‐day processes
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Build strong working relationships with Radiologists, imaging teams, hospital staff and referring practitioners
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Maintain high standards of administration, patient care and compliance with company, privacy and WHS requirements
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About You
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You will be an experienced administration professional who enjoys leading people while remaining hands‐on in a busy operational environment.
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You Will Ideally Bring
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Previous experience leading an administration, reception or customer service team
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Experience within healthcare, medical imaging or a similar fast‐paced environment
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Strong understanding of patient administration, bookings and billing processes
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Knowledge of Medicare, DVA, WorkCover and hospital billing would be highly regarded
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Experience with RIS/PACS or similar healthcare systems, along with strong general computer skills
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Excellent organisation, attention to detail and ability to manage competing priorities
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Strong communication and relationship‐building skills with a supportive, hands‐on leadership style
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A genuine commitment to delivering professional and compassionate patient service
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Certificate IV in Business Administration or Business Management would be advantageous
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WHY JOIN APEX RADIOLOGY?
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At Apex Radiology, you will be part of a respected healthcare organisation where your leadership directly contributes to the experience of our patients and the success of our clinical teams.
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You'll Enjoy
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A key leadership opportunity within our Peel Health Campus team
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A varied role combining people leadership with hands‐on operations
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The support and stability of one of Australasia's largest diagnostic imaging groups
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Ongoing learning, development and career progression opportunities
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A collaborative team environment focused on quality patient care
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Access to a range of employee benefits through the wider IDX Group
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FOR YOU
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Competitive Salary:



Attractive salary with annual reviews to recognize your contributions.
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Paid Parental Leave: Additional leave to support current parents.
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Fitness Passport: Access to over **** locations nationwide to support your fitness goals.
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Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
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Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
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Referral Bonuses: Financial incentives for referring great talent to our team.
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Career Advancement: Opportunities for career growth and succession planning within an innovative company.
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Work-Life Balance: Flexible work options for full‐time or part‐time roles.
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Community and Social Events: Engage in a supportive workplace with free parking and great social events.
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About Us
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Apex Radiology, established in ****, is one of Western Australia's leading diagnostic imaging providers, delivering exceptional patient care across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a comprehensive range of services including CT, MRI, X‐ray, Ultrasound, Interventional Radiology and Nuclear Medicine.
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Part of Integral Diagnostics (IDX Group), one of Australasia's largest radiology providers with more than 150 locations across Australia and New Zealand, Apex combines the strength and career opportunities of a large healthcare network with the supportive culture of a local team.
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We are committed to clinical excellence, innovation and creating exceptional experiences for both our patients and our people.
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If you are an experienced administration leader looking for your next chance within a busy and rewarding healthcare environment, we would love to hear from you.
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Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
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Building a healthier world, by delivering the best health outcomes one patient at a time.
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📌 Administration Supervisor (Mandurah)
🏢 Integral Diagnostics (IDX)
📍 Mandurah