We are looking for an experienced and motivated Floor Manager to join our Chirnside Park team. This is a hands-on leadership position suited to someone who enjoys being on the floor, leading a team and making sure the venue runs smoothly from open to close.

About the Role

As Floor Manager, you will take responsibility for the day-to-day operation of the venue, with a robust focus on staff management, customer experience, bookings, training and venue administration.

You will work closely with the Venue Manager and management team to ensure the restaurant consistently delivers a high standard of service while maintaining solid operational controls.

Key Responsibilities
Lead and manage the FOH team during service
Create and manage staff rosters based on business levels and labour targets
Coordinate and manage all restaurant bookings, functions and events
Respond to customer enquiries, emails and booking requests
Manage staff communication and daily operational requirements




Train, coach and develop recent and existing team members
Ensure staff are following service standards, procedures and company policies
Manage opening and closing procedures
Monitor floor service and ensure an exceptional customer experience
Handle customer feedback and resolve issues professionally
Manage stock levels and conduct regular stock checks
Place and coordinate food, beverage and operational orders
Monitor wastage and stock usage
Liaise with suppliers where required
Ensure the venue is clean, organised and presented to a high standard
Assist with functions, large bookings and busy service periods
Work with management to improve systems, team performance and overall venue profitability

Pay: $65,000.00 – $75,000.00 per year

Work Location: In person

📌 Floor Manager Chirnside Park
🏢 La Cabra Chirnside Park
📍 Chirnside Park