We are seeking an experienced healthcare leader to step into a critical role driving clinical excellence and exceptional patient care across our rapidly growing telehealth services.
As a Team Lead - Doctor Management, you will sit at the heart of our clinic operations. Your focus will be on providing proactive oversight of our doctor cohort, identifying emerging risks, and empowering practitioners to meet the highest clinical, compliance, and service expectations. You will collaborate seamlessly with Scheduling, Nursing, People, Legal & Compliance, and Product & Technology to ensure the delivery of safe, top-tier healthcare.
If you excel at performance management, are comfortable leading challenging conversations with senior medical specialists, and leverage data to drive continuous improvement, this is your chance to make a tangible impact.
This is a full time, Australia-based, fully remote position,
working 9am-5pm Monday to Friday AEST/AEDT
Key Responsibilities:
Monitor doctor performance across the clinic to ensure high clinical and service standards
Analyse performance data including consultation quality, documentation, utilisation and complaints
Conduct regular 1:1 performance conversations with doctors, providing coaching and feedback
Identify trends or emerging risks and implement improvement actions early
Manage doctor related complaints and clinical incidents, reviewing consultations and documentation
Partner with internal teams to maintain secure, compliant and efficient telehealth operations
Support doctor recruitment, onboarding and capability development
Contribute to initiatives that improve clinical quality, service consistency and operational performance
📌 Team Lead Doctor Management Melbourne (Australia)
🏢 Montu
📍 Australia
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