Be part of something special.

At 1 Hotel Melbourne, our Bamford Wellness Spa is a sanctuary where nature, sustainability, and mindful living meet. We’re looking for a Spa Host/Receptionist to be the welcoming face of our spa, creating meaningful experiences that nurture body, mind, and spirit.

As our Spa Host/Receptionist, you will:
Greet guests with genuine warmth, offering an overview of our spa and hotel facilities.
Manage reservations, calls, and guest enquiries with ease and professionalism.
Escort guests to treatments while sharing the unique perks of our services.
Confidently recommend and upsell treatments, enhancements, and Bamford retail products.
Ensure smooth daily operations, including therapist scheduling and guest flow.
Deliver seamless service, from first contact through to post-departure.
Handle guest requests, check-ins/outs, and retail transactions with care and precision.
Have the ability to work evenings,



weekends and occasional leave cover.

What we’re looking for:
A guest-focused, enthusiastic individual eager to grow in the spa and wellness industry.
Knowledge of spa treatments, holistic wellness, and mindful living.
Confidence in recommending and upselling treatments and retail products.
A proactive, self-driven approach that thrives in a quick-paced environment.
A natural communicator with a qualified phone manner and warm, welcoming presence.
A current RSA.
Personality and warmth.

At 1 Hotels, we’re more than a workplace, we’re a community inspired by nature, sustainability, and wellbeing. If you’re ready to grow your career in a setting where every detail matters, we’d love to hear from you.

📌 Wellness Spa Host Melbourne (Australia)
🏢 1 Hotel & Homes Melbourne
📍 Australia