Job Description
Shift is seeking a Customer Service Team Lead to oversee a small team of Customer Service Officers and provide coaching, guidance, and support. You will stay hands-on with complex customer cases, escalations and onboarding after finance products are established.
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You will empower your team with training, feedback, and empathy, while maintaining quality standards and collaborating with management to drive improvements and customer outcomes.
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#J-*****-Ljbffr
📌 Customer Service Team Lead | Hybrid, Flexible Hours, Growth (New South Wales)
🏢 Shift Financial Pty
📍 New South Wales
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