Job Description
Maximum Term Full Time Contract Position until 30 June ****
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Location: Noarlunga, SA **** & Keswick SA ****
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$82,****** Base Salary + Super + not-for-profit salary packaging benefits
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Make a meaningful difference to the lives of Australians in need
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Life at Mission Australia
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When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.
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Find out more about us and our purpose.
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Your Opportunity
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Join a team that helps make a difference in the lives of people with disability. As an Administration Officer, you'll provide high-quality reception and administrative support to our NDIS teams.
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You will be the first point of contact for participants, families, carers, visitors and stakeholders, creating a welcoming and professional experience while ensuring our teams have the support they need to deliver positive outcomes.
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This is a full-time, maximum-term contract opportunity until 30 June ****, working across our Noarlunga and Keswick offices. You will manage reception, coordinate office administration, handle sensitive information with confidentiality, and support the smooth operation of our sites.
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You will have the chance to build positive relationships, provide exceptional customer service, and contribute to a person-centred environment that supports people with disabilities. You will need to be flexible and able to work across both locations each week, adapting to changing priorities while maintaining a high standard of professionalism and service.
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If you are organised, approachable and passionate about supporting people and teams that make a difference,



this is an opportunity to be part of a purpose-driven NDIS environment.
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Your Key Responsibilities
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Provide high-quality administrative, reception and customer service support to enable effective NDIS service delivery.
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Act as a professional first point of contact for participants, families, visitors and stakeholders, responding to enquiries with care, confidentiality and discretion.
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Maintain accurate records, databases and administrative systems in line with organisational policies and requirements.
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Support managers and teams with coordination of meetings, correspondence, reports, scheduling and general administrative tasks.
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Manage office operations, including supplies, assets, facilities, and day-to-day administrative requirements across sites.
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Build positive working relationships with internal teams and external stakeholders to support efficient service delivery and positive outcomes.
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Requirements for Success
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Relevant qualification in Administration, Business or a related field (desirable), or equivalent experience.
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Previous experience providing administration, reception or secretarial support in a complex service environment.
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Strong customer service skills, with the ability to build positive relationships with participants, staff and stakeholders.
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Excellent organisational skills, with the ability to manage competing priorities, meet deadlines and maintain accuracy.
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Resilience,



adaptability and the ability to navigate change while remaining focused and solutions oriented.
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Strong digital proficiency, with confidence using Microsoft Office, databases and administrative systems.
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High level of professionalism, discretion and confidentiality when handling sensitive information.
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Ability to meet NDIS Worker Screening Check and NDIA onboarding requirements.
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Current Australian Driver's Licence with no restrictions.
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Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
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Your Benefits
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Rewarding work – every day you know you're making a real difference
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Not-for-profit salary packaging, reducing your tax (details via AccessPay)
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Free external, confidential counselling and access to chaplaincy support.
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Volunteering opportunities
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Opportunity to purchase additional annual leave
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Extra leave available including: Mission Australia Thank You Day & Work Anniversary Day off
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Our culture
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Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
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We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
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We are committed to creating a diverse and inclusive working environment.
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We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
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So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
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#J-*****-Ljbffr

📌 Administration Officer (South Australia)
🏢 Mission Australia
📍 South Australia