Job Description
Bankwest is seeking a Senior Interactions Lead to drive analytics, interpretation and visualization of customer insights across voice and digital channels. Reporting to the Senior Product Owner – CE Analytics, the role focuses on turning evidence into decisions and guiding workforce and channel strategy.
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You will partner with business stakeholders to identify insights that influence workforce planning, digital adoption and operational efficiency, while driving AI-enabled reporting and
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📌 Senior Interactions Lead -- Data-Driven Banking (Hybrid) (Victoria)
🏢 Commonwealth Bank
📍 Victoria
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