Job Description
With nearly 40 years' experience supplying to infrastructure industries, our client is a trusted provider of specialised products and solutions across mining, civil, agriculture, and aquaculture sectors. Recognised as a one-stop shop, they offer a comprehensive range of industrial piping and valve solutions, consistently setting industry benchmarks for quality, innovation, and reliability.
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We are currently seeking a motivated and customer-focused administrator to support their sales and service operations. This role is ideal for someone who thrives in a fast-paced workplace, enjoys working collaboratively, and takes pride in delivering excellent service.
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Key Responsibilities:
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Process sales and purchase orders, invoices, and delivery updates
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Handle inbound customer enquiries and make outbound service calls as needed
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Coordinate transport and scheduling for outgoing orders
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Monitor overdue orders and update due dates
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Prepare estimates and quotes in line with pricing policies
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Liaise with warehouse and internal teams to manage stock and order accuracy
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Support sales team with quotations and general enquiries
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Provide general administration support across the business and suggest process improvements
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What You'll Bring:
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Experience in administration and/or internal customer service roles
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Strong organisational skills and the ability to multitask
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A customer-focused mindset and excellent interpersonal skills
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Confident communication and solid time management capabilities
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Proficiency in Microsoft Office Suite (Word, Outlook, Excel) – intermediate level required
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High level of accuracy in data entry and administrative work
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Familiarity with ERP systems (ProfitPlus an advantage, however, not essential as training will be provided in systems)
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On offer:
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Permanent, full-time position offering long-term stability
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40-hour working week, with hours rostered between 7:00 am and 4:00 pm (2 hours of time off in lieu (TOIL) available each week)
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$65,000 – $70,000 + superannuation, depending on skills and experience
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Convenient location with onsite parking
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Supportive team environment with approachable leadership
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Opportunity to develop your skills and progress within a growing business
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Join a well-established and highly regarded industry leader
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This is a great opportunity to grow your career in a supportive and professional environment, working with a well-established business that values quality service and team collaboration.
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📌 Customer Service Administrator (Permanent - Parking On Site!) (Queensland)
🏢 Top Office Group
📍 Queensland